Overview
ClaimBook Home is provided by RGT Software Ltd. This policy explains how ClaimBook Home handles information when you create a home inventory, add evidence, prepare incident dossiers, keep optional copies in your private iCloud account, and save or share PDF or CSV files.
Information you enter into the app
ClaimBook Home may process home names, room names, item names, categories, brand and model details, serial numbers, purchase or replacement values, warranty dates, notes, incident dossier titles, selected rooms and items, and other information you choose to enter.
Photos, receipts, and documents
You may add photos, receipts, documents, and related evidence to inventory items. ClaimBook Home keeps the original files as part of your app data. They stay on your device unless you turn on Private iCloud or choose to save or share a copy.
Local-first storage and optional Private iCloud
ClaimBook Home stores your records on your device first. You can use the app without a RGT Software Ltd account and leave Private iCloud turned off.
If you turn on Private iCloud in ClaimBook Home Settings, the app copies your home inventory records, original evidence files, dossiers and retained export files through the private part of your Apple iCloud account. This can keep supported information available on your other devices that use the same Apple Account.
RGT Software Ltd does not operate a ClaimBook Home cloud account or hosted inventory service and cannot browse records held in your private iCloud account. Apple provides the iCloud service under its own terms and privacy policy.
ClaimBook Home does not upload your subscription status, device-only filters, navigation history or App Store purchase activity to Private iCloud. If a device is offline, changes remain on that device until iCloud is available and the app confirms that they are up to date.
Exports and sharing
When you create a dossier, ClaimBook Home can generate PDF and CSV files from the records you select. If you choose to share exported files, the destination is controlled by you through Apple system share options and any share extensions available on your device.
Purchases
ClaimBook Home may offer paid features through the App Store. Purchases, refunds, subscription management, and renewal settings are processed by Apple. The app may store entitlement status on your device so purchased features remain available.
Analytics, tracking, ads, and AI
ClaimBook Home uses inventory records to provide room-by-room documentation, evidence attachments and export summaries. The app does not include third-party advertising or tracking, and RGT Software Ltd does not sell your personal information.
Support emails
If you contact support, your email address and the information you include in your message will be used to respond to your enquiry.
Data deletion
You can edit or delete records and attachments in the app where deletion controls are available. If Private iCloud is off, deleting the local library or removing the app removes the app data from that device, subject to Apple's device backup behaviour.
If Private iCloud is on, ClaimBook Home gives you separate choices to remove the local library from one device or to queue deletion from that device and the connected private iCloud library. Keep the app installed and connected until it reports that the iCloud deletion is up to date. Turning off Private iCloud does not by itself delete copies already held in your private iCloud account.
Backups and files that you previously saved or shared are separate copies and are not removed automatically. Support emails can be deleted on request, subject to legal or operational retention requirements.
RGT Software Ltd Privacy Policy
This ClaimBook Home privacy policy provides app-specific information. The general RGT Software Ltd Privacy Policy also applies unless this app-specific policy says otherwise.
Contact
For privacy questions, contact support@RGTSoftware.com.