Contact support
Email support@RGTSoftware.com. Include "Contractor Handover Pro" in the subject line, your device model, iOS or iPadOS version, app version and a short description of the problem.
User guide
For setup steps, screenshots, project workflow, evidence, documents, signatures, PDF export, iCloud Backup & Sync and troubleshooting, read the Contractor Handover Pro User Guide.
Common checks
- Confirm you are using the latest available version of Contractor Handover Pro.
- If you cannot create another active project, check whether your subscription is active.
- If final PDF export is unavailable, use Restore Purchases if you already subscribe.
- If iCloud Backup & Sync is unavailable, confirm you are signed in to iCloud on the device and iCloud Drive is available.
- If photos or documents do not import, confirm the selected file or photo is available locally on the device.
Purchases and restore
Contractor Handover Pro uses App Store subscriptions to unlock unlimited active handovers, final PDF export, sharing, printing, email and private iCloud Backup & Sync. Purchase terms are shown by Apple before confirmation. If you already subscribe, use the restore purchase option in the app where available.
Refunds
App Store purchases, subscriptions, renewals, cancellations and refunds are handled by Apple. Please use Apple's official purchase support flow from your Apple Account purchase history.
Privacy
Read the Contractor Handover Pro Privacy Policy for information about app data, local storage, optional private iCloud sync, photos, documents, signatures, reports and purchases.