Contact support
Email support@RGTSoftware.com. Include "Tank Care Ledger" in the subject line, your device model, iOS version, app version and a short description of the issue.
User guide
For tank setup, parameter logs, care events, routines, records, PDF export, CSV export and iPhone screenshots, read the Tank Care Ledger User Guide.
Common checks
- Make sure you are running the latest version of Tank Care Ledger.
- If a tank is not visible, check whether it was archived from the tank menu.
- If a routine is not due, confirm its frequency and next due date.
- If a parameter card says "No log", add a parameter log for that tank.
- If PDF or CSV sharing is unavailable, confirm the tank has records and that the chosen share destination is available on your device.
Data and backups
Tank Care Ledger stores records locally on your device in this version. Use CSV or PDF export when you want a backup copy or a shareable record outside the app.
Privacy
Read the Tank Care Ledger Privacy Policy for information about local records, optional photos, reminders, exports and support emails.